What do you need help with? Please click on a topic from the list below.

  • I can’t access the subscriber area of the site
  • I want to bookmark the site permanently
  • I want to contact InsuranceNewsAustralia.com for help

I can’t access the subscriber area of the site

1. Check that ‘Caps lock’ is off before entering your username and password as it is case sensitive.

2. Check that your free trial period or subscription to the site is still current, and that you are using the most recent username / password you have been given.

3. Speak to the technical support contact within your organisation to see if they have encountered similar problems before, they may be able to quickly resolve your difficulty.

4. Contact InsuranceNewsAustralia.com

I want to bookmark the site permanently.

For Netscape Navigator / Communicator users:
1. Go to www.insurancenewsaustralia.com/news and enter in your username and password.
2. When you have been admitted to the subscriber area, click on Bookmarks (just below the menus at the top of the screen on your browser)
3. Click on ‘Add bookmark’ or if you wish to put the bookmark in a particular folder ‘Flie bookmark’, then select the relevant folder.
4. Check that the bookmark has been created by clicking on Bookmarks again.

For Internet Explorer users:
1. Go to www.insurancenewsaustralia.com/news and enter in your username and password.
2. When you have been admitted to the subscriber area, click on Favorites (just below the menus at the top of the screen on your browser)
3. Click on ‘Add to favorites’ and choose a name and folder for your bookmark .
4. Check that the bookmark has been created by clicking on Favorites again.

I want to contact InsuranceNewsAustralia.com for help

Call John Heath and Associates on 03 9840 7677 or email [email protected]